Privacy Policy

Your privacy is important to me. This Privacy Policy outlines how Yarrow Lane collects, uses, stores, and protects personal data in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

Last updated: 1st October 2025

Yarrow Lane is a community herbalist practice offering herbal consultations, education, herbal products, and subscription boxes to support your wellbeing journey.

Data Controller:
Yarrow Lane,
Killeshin Rd, Cappalug, Carlow, Co. Laois, Ireland

Business Owner: Laura Darcy
Email: laura@yarrowlane.ie
Phone: +353 85 818 3582
Website: https://www.yarrowlane.ie

Who We Are

I collect personal data that helps me deliver a safe, personalised, and effective experience. This may include:


  • Full name
  • Email address
  • Phone number
  • Home address
  • Payment details
  • Health history and medical information
  • Current health concerns and symptoms
  • Consent and agreement forms


  • Full name
  • Email address
  • Delivery address
  • Payment details
  • Order history


  • IP address and browser type (for analytics via cookies – see below)
  • Contact form submissions
  • Newsletter opt-ins

For Consultations and Services:

For Product Sales and Subscription Boxes:


Website Data:

What Information is Collected

I collect and use your personal information for the following purposes:

  • Service Delivery: To provide personalised herbal consultations, process and fulfill product orders and subscription boxes
  • Communication: To communicate effectively about appointments, orders, delivery updates, and service information
  • Progress Monitoring: To track your wellness journey and support ongoing herbal consultations
  • Payment Processing: To process payments securely and manage billing
  • Legal Compliance: To comply with financial, tax, and legal obligations
  • Website Functionality: To improve website user experience and functionality via analytics
  • Marketing Communications: To send information about products, services, and updates


I process data under the following lawful bases:
  • Consent: for marketing emails, health consultations, and storing consultation notes
  • Contract: to deliver services and products as agreed
  • Legal obligation: for financial or tax purposes
  • Legitimate interest: for internal administration, improving service quality and ensuring client safety

Why I Collect This Information

All data is stored securely in digital formats (password-protected systems such as Google Workspace, encrypted folders, and secure scheduling platforms and payment processors).


I retain data only as long as necessary for the purposes outlined in this policy, including:
  • Client Records: As required for insurance and professional compliance
  • Order History: As required for tax and accounting purposes
  • Marketing Data: Until you unsubscribe or withdraw consent
  • Website and Analytics Data: In accordance with platform retention settings


Your personal information will never be sold, rented, or shared without your consent, except in the following circumstances:

  • If required by law, e.g. for tax purposes or insurance claims
  • With trusted service providers (e.g. payment processors, scheduling platforms, delivery services) who are GDPR-compliant

How Your Information is Stored

Legal Basis for Processing:

Data Retention:

Data Sharing:

You have the right to:
  • Access a copy of your personal data
  • Request correction or deletion of inaccurate information
  • Withdraw your consent at any time
  • Object to or restrict how your data is processed
  • Lodge a complaint with the Data Protection Commission (DPC) if concerned

To exercise any of these rights, please email: laura@yarrowlane.ie
More info: http://www.dataprotection.ie

Your Rights Under GDPR

This website uses cookies to improve user experience and track usage via Google Analytics. Cookies are small text files stored on your device that help me understand how visitors use the site.

What cookies are used:
  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help me understand visitor behaviour and improve the site (e.g. Google Analytics)

Managing your preferences:
You can control and delete cookies through your browser settings. Note that disabling certain cookies may affect website functionality. Most browsers allow you to:
  • See what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific sites
  • Block all cookies
  • Delete all cookies when you close your browser

For guidance on managing cookies, consult your browser’s help documentation.

Cookies and Website Analytics

Yarrow Lane takes extra care when handling sensitive health data. All health information shared during consultations is:
  • Collected with your informed consent
  • Stored securely and confidentially
  • Used only for the purpose of providing herbal support and consultations
  • Never shared with third parties without your explicit consent (except where required by law)

Important Note: Herbal consultations are complementary to, not a replacement for, conventional medical care. I am not a medical doctor, and the information provided is for educational and wellness support purposes.

Health Information

This policy may be updated to reflect changes in legal requirements or service offerings. The “last updated” date at the top indicates when changes were last made.

Changes to this Privacy Policy

If you have any questions about how your data is used, or would like to exercise your rights, please contact: laura@yarrowlane.ie

Contact

Rooted in home, guided by nature. Care for your body and your loved ones the herbal way.